Tens of thousands of workers in Israel are employed not directly by the company they show up to every day, but through a third party: a manpower contractor, or staffing agency (kablan koach adam). You sign a contract with the agency, the agency sends you to work at a business client (the madpis, or user employer), and you take your instructions from the client's managers.
For foreign nationals especially, this arrangement is common in construction, agriculture, hospitality, and caregiving. The triangular relationship creates real confusion about who owes you what — your employer or the business you spend every day working at. Israeli law has direct answers to that question, answers that shifted significantly in 2012 when the Knesset overhauled the protections for agency workers. This guide explains exactly where you stand.
1. What Is a Manpower Contractor Under Israeli Law?
The Employment by Manpower Contractors Law 5756-1996 (the "Manpower Law") defines a manpower contractor as a person or company that operates a business of placing workers with other employers and employs those workers itself. A contractor must hold a license issued by the Ministry of Economy and Labor (Misrad HaKalkalah vHaTa'asiyah).
The critical feature of a manpower contractor arrangement is that the worker is under the day-to-day supervision of the user employer — the client business — rather than the agency. The agency handles payroll and administrative paperwork; the client directs the actual work. This is what distinguishes a manpower contractor from a service contractor (such as a cleaning or security company), where the contracting company retains operational control over its workers.
The distinction between a manpower contractor and a service contractor matters greatly in practice. Courts look past the label on the contract to the reality of how work is performed. If a worker at a hotel is told by the hotel's own managers when to start, what rooms to clean, and how to interact with guests, a Regional Labor Court will typically find they are working under a manpower arrangement even if the paperwork says "cleaning services contract."
Every manpower contractor in Israel must hold a valid license under Section 2 of the Manpower Law, issued and renewed annually by the Ministry of Economy and Labor's Licensing Unit. The current licensing fee (2026) is approximately NIS 2,000 per year. Workers can verify whether their agency is licensed by searching the public register on the ministry's website (gov.il). Working for an unlicensed agency does not void your employment rights — you retain all statutory protections — but it is a criminal offence for the agency operator under Section 12 of the Manpower Law, punishable by up to one year's imprisonment.
2. Who Is Your Legal Employer?
The staffing agency is your legal employer for most purposes. It signs your employment contract, deducts taxes and National Insurance contributions, and is the entity responsible for paying your salary. The user employer — the business where you physically work — is not your formal employer under the Manpower Law, unless and until you transition to direct employment.
That said, Israeli law treats the relationship as a joint one in important ways. Under Section 13 of the Manpower Law, the user employer shares joint and several liability with the agency for payment of wages and social benefits. This protection exists precisely because workers can otherwise be left unpaid when an agency becomes insolvent or absconds with payroll funds, which has happened in Israel's construction and agriculture sectors.
There is also an important concept borrowed from National Labor Court case law: in some situations, courts have found that a worker employed for an extended period through an agency is in practice the "actual employee" of the user employer, triggering employment relationship obligations even beyond the statute. The court examines who bears economic risk, who has the power to hire and fire, and how integrated the worker is into the client business. Foreign nationals placed by agencies at Israeli companies for years at a time frequently become direct employees through exactly this legal reasoning.
Israel's National Labor Court (the supreme court for employment matters, sitting in Jerusalem) has developed a "two employers" doctrine in cases where a worker is so deeply integrated into a user company's operations that it is artificial to treat the agency as the sole employer. In such cases, the court declares both the agency and the user company to be joint employers. The practical consequence: the user company can be ordered to pay severance, pension arrears, and wrongful termination compensation directly. This is most commonly seen in technology companies that kept developers or quality assurance engineers through agencies for multiple years.
3. Equal Treatment: The Right to the Same Pay and Conditions
The most significant protection for agency workers is the equal treatment rule introduced by the 2012 amendment (Amendment No. 2 to the Manpower Law). Section 12A now provides that a manpower contractor worker employed at the same user employer for nine cumulative months or more is entitled to employment conditions no less favorable than those of a comparable directly employed worker at that user company.
Equal treatment covers a broad range of conditions:
- Gross hourly or monthly salary — you cannot be paid less than a comparable direct employee doing equivalent work
- Overtime rates (125% for the first two hours, 150% thereafter under the Hours of Work and Rest Law 5711-1951)
- Annual vacation entitlement
- Sick pay at the rates under the Sick Pay Law 5736-1976
- Recreation pay (dmei havraa) at the applicable daily rate (NIS 418 per day in 2026 for private sector employees)
- Any employer-funded welfare benefits the user company provides to its direct workforce, such as meal vouchers, transport subsidies, or supplemental health insurance
The comparison is made to a "comparable employee" — a worker at the same user company doing similar work, with similar seniority and qualifications. If no directly employed comparator exists at that specific company, the court looks to industry collective agreements (heskemim kolektivim) and extension orders (tzavei harchava) applying to that sector.
If you have worked at the same user company for more than nine months and are earning less than comparable direct employees, you can file a claim (tvia eshit) at the Regional Labor Court. Courts in Tel Aviv, Haifa, Be'er Sheva, and Jerusalem handle these cases. The limitation period for wage claims is seven years from the date each payment fell due. Gather evidence of what direct employees at the same company are paid — payslips from colleagues, collective agreement documents, or job listings that quote salaries. The burden of proving a wage gap is on you initially, but once you raise a plausible case the employer must disclose comparator pay details.
4. The 9-Month Rule: Path to Direct Employment
Section 12B of the Manpower Law goes beyond equal pay. It requires a user employer to offer an agency worker a direct employment contract once that worker has accumulated nine consecutive months at the same site performing the same or substantially similar work.
The nine months are counted cumulatively from the first day the worker began at that user company through the specific staffing agency. Brief interruptions of up to three weeks do not reset the clock under Ministry of Economy and Labor guidelines. A worker placed by Agency A, then transferred to Agency B but continuing at the same client company, also counts the full continuous period across agencies, since the Knesset explicitly closed that loophole in 2012.
When the nine-month threshold passes, the user employer has two choices: offer the worker a direct employment contract on terms at least equal to what the worker currently has, or stop using that worker entirely. Continuing the agency arrangement without making the offer exposes both the agency and the user company to liability.
There are limited exceptions under the law:
- Substitute workers: someone temporarily replacing a specific employee who is on maternity leave, sick leave, or reserve military duty (miluim) does not trigger the nine-month rule
- Seasonal work: placements that are genuinely seasonal in nature — harvest work in agriculture, for instance — are also excluded, but only for the seasonal period itself
- Employees hired through a government employment agency for a specific reintegration program may have modified rules
The direct employment offer required under Section 12B must be in writing and must specify the terms of employment: salary, hours, and applicable collective agreement (if any). The offer must be at least as good as the existing agency arrangement. The user company cannot offer a contract with a lower salary, fewer vacation days, or stripped benefits and then claim it fulfilled its obligation. If you receive an offer that appears worse than your current terms, document the gap carefully and consult a labor attorney before declining — an unjustified refusal of a legitimate offer may affect your entitlement to severance if the arrangement then ends.
5. Pension, NII, and Social Benefits for Agency Workers
The staffing agency, as your legal employer, is responsible for enrolling you in a pension fund from the start of your sixth month of employment (or earlier, if a collective agreement requires it). The current mandatory contribution rates under the Pension Expansion Order 5768-2008, as updated in 2024, are:
- Employer contribution: 6.5% of salary toward pension savings + 6% toward severance component = 12.5% total
- Employee contribution: 6% of salary
The agency must also enroll you in a keren hishtalmut (education fund / study fund) if a relevant collective agreement applies to your sector. In sectors covered by extension orders — such as the general extension order applying to non-unionized private sector workers — employees with at least one year of service are entitled to keren hishtalmut contributions: 7.5% from the employer and 2.5% from the employee on the taxable ceiling amount.
National Insurance Institute (NII / Bituach Leumi) contributions are paid by the agency from your first day of work. These cover work injury benefits, maternity pay, and disability cover. Agency workers are entitled to the same NII benefits as any other employee in Israel — including work injury (petziyat avoda) compensation if you are injured at the user company's site, which is critically important in higher-risk sectors like construction.
If you are transferred from one staffing agency to another while continuing at the same user company, the new agency must enroll you in a pension fund within 60 days — not from month six — because the employment continuity is preserved. Your accumulated pension savings from the previous agency stay in your fund (pension funds are portable in Israel). The user company's joint liability under Section 13 of the Manpower Law extends to unpaid pension contributions, so if the agency stopped making payments you can claim the missed contributions from the user company. Check your annual pension statement from your fund manager; if contributions show a gap, act within the seven-year limitation period.
6. Joint Liability of the User Company
Section 13 of the Manpower Law creates joint and several liability between the agency and the user employer for the core financial obligations owed to the worker. The obligations covered include:
- Wages and overtime pay
- Vacation pay and recreation pay
- Severance pay (once the one-year threshold is passed under the Severance Pay Law 5723-1963)
- Pension contributions
- NII contributions
- Notice period pay under the Advance Notice Law 5761-2001
Joint liability means that if the agency fails to pay any of these items, you can sue the user employer directly in the Regional Labor Court without needing to first exhaust remedies against the agency. This is not a secondary or guarantee liability — it is full, direct liability that exists from the first day of the placement.
In practice, user companies aware of this exposure typically require staffing agencies to provide compliance certificates showing that wages and contributions are paid on schedule. User companies operating in construction, where agency insolvency is relatively common, sometimes require agencies to post performance bonds. As a worker, the existence of joint liability is your most important protection against the scenario where an agency disappears with unpaid wages.
Claims against a user employer for unpaid wages are filed at the Regional Labor Court for the district where the work was performed. Court fees are approximately 2.5% of the claim amount under the Court Fees Regulations, capped at NIS 17,500 per claim. If you are claiming unpaid wages of NIS 30,000, the filing fee is about NIS 750. You do not need a lawyer to file, but representation significantly improves outcomes in contested cases. Interest on unpaid wages accrues under the Adjudication of Interest and Linkage Law 5721-1961 from the date each payment was due, and courts routinely add it to judgments.
7. Foreign Workers Through Staffing Agencies: Special Considerations
Foreign nationals in Israel working through staffing agencies face an additional layer of considerations on top of the standard Manpower Law protections.
First, work permits: a B/1 work permit in Israel is employer-specific. When a foreign worker is placed by a manpower contractor, the permit names the agency as the employer. If the worker is transferred to a different user company, or if the agency changes, an updated permit application must be filed with the Population and Immigration Authority (PIBA / Rashut HaHagira) at the Ministry of Interior. Continuing to work after a placement change without an updated permit creates immigration violations for the worker even though the underlying employment rights remain intact.
The Foreign Workers Law 5751-1991 applies in full to agency-placed foreign workers. This means:
- The agency cannot confiscate your passport (Section 1A of the Foreign Workers Law) — this is a criminal offense carrying up to two years' imprisonment
- You must receive a written employment contract in a language you understand before starting work (Section 1C)
- Employer-provided housing deductions cannot reduce your take-home pay below the minimum wage (NIS 5,880 per month as of April 2025)
- You are entitled to the same pension, NII, and leave rights as Israeli employees from day one
Foreign workers in sectors covered by government-to-government (G2G) bilateral agreements — currently the Philippines and Thailand for caregiving, and several countries for agriculture — are placed by licensed agencies under Ministry of Interior-supervised frameworks. These placements have additional protections specified in the G2G memoranda, including fixed fee caps on agency recruitment charges.
A foreign worker placed by Agency A who wants to move to a different placement (even at the same user company but through Agency B) must apply for a permit transfer. The application is filed at a PIBA district office or through the ministry's online portal. Processing typically takes 30 to 60 days. The worker can legally continue working under the existing permit during the application period, provided the original permit is still valid. Permit transfer applications for construction workers are processed through the Construction Administration Department; for caregivers, through the Caregiving Administration; for agriculture, through the Agriculture Coordinator at the Manpower Administration. All three are units of the Ministry of Interior.
8. Enforcement and Remedies
Agency workers who believe their rights have been violated have several enforcement avenues:
Ministry of Economy and Labor — Labor Inspectorate. The ministry's labor inspectors (malfim) can conduct investigations into staffing agency compliance — including wage theft, unlicensed operations, and failure to pay pension contributions. Complaints are free and can be submitted at any regional labor office or through the ministry's online portal. The inspectorate can issue administrative orders and fines against non-compliant agencies. For criminal violations, the inspectorate refers matters to the State Attorney's Office.
Regional Labor Court. Individual wage claims, equal treatment claims, and severance disputes are heard at the Regional Labor Court. The court's jurisdiction covers all employment disputes regardless of the amount claimed. There are six Regional Labor Courts: Tel Aviv, Jerusalem, Haifa, Be'er Sheva, Nazareth, and Petah Tikva. Claims can be filed by the worker directly, without a lawyer, though legal representation is advisable for contested cases involving significant sums.
National Labor Court. The National Labor Court in Jerusalem hears appeals from the Regional Labor Courts and also adjudicates collective disputes brought by trade unions. The Histadrut (Israel's main labor federation) actively represents agency workers in collective proceedings and has filed landmark cases that shaped the current legal framework.
For claims relating to foreign worker rights specifically — such as passport confiscation, illegal deductions, or housing violations — the worker can also report directly to the foreign worker complaint unit within PIBA. These complaints are taken seriously because violations by employers affect Israel's bilateral labor agreements and the ministry's international commitments.
Wage claims under the Employment Claims Limitation Law 5758-1958 must be filed within seven years from the date the payment fell due. However, for severance pay the limitation period is seven years from the termination date. For claims under the Manpower Law specifically (equal treatment after nine months, failure to offer direct employment), courts apply the seven-year general limitation period. Do not delay: each month of inaction reduces the recoverable amount by cutting off the earliest months of the claim period. If you are a foreign national who has left Israel, claims can still be filed through a Power of Attorney by an Israeli attorney acting on your behalf.
